Privacy policy

At Maison Vyne, respect for your personal information is part of how we build trust with every customer. This Privacy Policy outlines how your data is collected, used, and safeguarded when you visit http://maisonvyne.com/, place an order, or reach out to us. By continuing to use our website, you accept the practices described below. If you prefer not to agree, we recommend not using our services.

Who We Are

Company name: Maison Vyne
Address: 79 Hubert Rd, Birmingham B29 6EH, UK
Email: info@maisonvyne.com

Stay inspired by following @maisonvyne and express your personal style with confidence.

Data We Collect
When you interact with our website, we may collect:

  • Technical data such as your IP address, browser type, and time zone
  • Personal information you provide when placing an order, such as your name, email address, phone number, shipping address, and payment details
  • Information you provide when contacting us such as support requests

How We Use Your Data
We use your data to:

  • Process and deliver your orders
  • Provide customer support
  • Protect our website and prevent fraud
  • Personalize your shopping experience
  • Send updates, offers, or marketing messages only if you choose to receive them

Sharing Your Data
We only share your data with trusted partners, such as:

  • Payment service providers
  • Shipping and courier companies
  • Technical and marketing service providers such as Shopify
    We never sell or rent your personal data.

Cookies
Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Show you content tailored to your interests
    You can disable cookies in your browser settings, but some website features may not work properly.

Your Rights
As a user, you have the right to:

  • Access the personal data we hold about you
  • Correct or delete your data
  • Restrict how your data is processed
  • Receive a portable copy of your data
  • Withdraw consent at any time including unsubscribing from newsletters
    To exercise your rights, please contact us at info@maisonvyne.com.

Children’s Privacy
Our services are intended for adults. We do not knowingly collect data from individuals under 18 years of age. If we discover that such data has been provided, we will delete it immediately.

International Data Transfers
If you are located in United Kingdom, please note that your personal information may be processed or stored outside of United Kingdom, including in countries such as the United States, by our trusted partners such as payment providers, technology platforms, or shipping companies.
We take steps to ensure that any transfer of your data is managed securely and in accordance with applicable data protection standards.

Data Security and Retention
We take data security seriously and store your information only as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes

Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on the Maison Vyne website. Please check back periodically for updates.

Contact Us
If you have any questions about this Privacy Policy, please contact us:

Company name: Maison Vyne
Address: 79 Hubert Rd, Birmingham B29 6EH, UK
Email: info@maisonvyne.com

Stay inspired by following @maisonvyne and express your personal style with confidence.

Thank you for trusting Maison Vyne. We are committed to protecting your data while delivering a seamless and reliable shopping experience.