Terms of service
Maison Vyne is the trading name of Maison Vyne. These Terms and Conditions govern your access to and use of the website http://maisonvyne.com/ (the "Website"), operated by Maison Vyne, with its registered office at 79 Hubert Rd, Birmingham B29 6EH, UK. These Terms also apply to all products and services available through the Website.
By accessing the Website or using any of our services, you agree to be bound by these Terms.
Company name: Maison Vyne
Address: 79 Hubert Rd, Birmingham B29 6EH, UK
Email: info@maisonvyne.com
Stay inspired by following @maisonvyne and express your personal style with confidence.
Browsing the Website does not require registration. However, placing an order or accessing certain features may require you to provide details and accept these Terms.
Maison Vyne offers fashion products through the Website. These Terms define the relationship between Maison Vyne and its users.
If you do not accept these Terms, please do not use the Website or its services.
This Website is operated by Maison Vyne. Throughout the site, the terms "we", "us", and "our" refer to Maison Vyne.
Any new features, tools, or updates added to the Website will also fall under these Terms. The current version is always available on this page, and we may revise it from time to time. Continued use of the Website means you accept any changes.
Our store is hosted on Shopify Inc., which provides the platform that enables us to sell our products and services.
SECTION 1 – ONLINE STORE CONDITIONS
By agreeing to these Terms, you confirm that you are legally capable of entering into binding agreements in your country of residence, or that you have obtained consent from a parent or guardian if required.
You must not use the Website for unlawful purposes or violate any applicable laws, including intellectual property rights.
Any attempt to introduce harmful code, viruses, or disruptive technologies is strictly prohibited.
Failure to comply with these rules may result in termination of your access.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to deny service to anyone at any time, for any reason.
You understand that content, excluding payment information, may be transferred across networks and adjusted to meet technical requirements. Payment data is always encrypted.
You may not copy, reproduce, or exploit any part of the Website or services without our written permission.
Headings are provided for clarity only and do not affect interpretation.
SECTION 3 – CONTENT ACCURACY AND TIMELINESS
We aim to provide accurate and current information, but we cannot guarantee that all content on the Website is complete or up to date.
The information is intended for general use and should not replace professional advice.
We may update content at any time, but we are not obligated to do so. It is your responsibility to stay informed of any changes.
SECTION 4 – CHANGES TO PRODUCTS AND PRICES
Prices and product availability may change without notice.
We may modify or discontinue products, services, or any part of the Website at any time.
We are not responsible for any changes, suspensions, or discontinuations.
SECTION 5 – PRODUCT INFORMATION
Some items are available exclusively online and may be limited in quantity. Returns and exchanges are handled according to our Return Policy.
We do our best to present products accurately, but colours and details may vary depending on your device.
We may limit sales or update product descriptions at our discretion. Offers may be void where prohibited.
We do not guarantee that products will meet all personal expectations or that all issues will be corrected.
SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We reserve the right to refuse or cancel any order.
We may limit quantities per person, household, or order. If changes occur, we will contact you using the information provided.
You agree to provide accurate and up-to-date account and payment details.
For further details, please refer to our Return and Refund Policy.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools or services that we do not control.
These tools are offered without guarantees or warranties, and your use of them is at your own risk.
Please review third-party terms before using such services.
Any future features added will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS AND CONTENT
The Website may include links to third-party content.
We are not responsible for the accuracy or reliability of third-party materials.
Please review the policies of external websites before engaging with them. Any issues should be directed to the respective provider.
SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
Any content you submit, including feedback or suggestions, may be used by us without restriction.
We are not obligated to keep submissions confidential or provide compensation.
We may remove content that we find inappropriate or unlawful.
You are responsible for ensuring your submissions do not violate any rights or contain harmful material.
We are not responsible for user-generated content.
SECTION 10 – PERSONAL INFORMATION
Your personal data is handled in accordance with our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
There may occasionally be errors or omissions related to product descriptions, pricing, or availability.
We reserve the right to correct such issues or cancel orders if necessary, even after submission.
We are not required to update information unless legally obligated.
SECTION 12 – UNACCEPTABLE USES
You may not use the Website for:
- Violating any laws or regulations
- Encouraging illegal activity
- Infringing intellectual property rights
- Harassing or discriminating against others
- Sharing false or misleading information
- Uploading harmful code or malware
- Collecting personal data without consent
- Engaging in spam or phishing
- Using the Website for offensive or unethical purposes
- Circumventing security measures
Violations may result in restricted access.
SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free service.
All services and products are provided "as is" and "as available" without warranties.
Maison Vyne and its partners are not liable for any damages, including loss of data or profits, arising from your use of the Website.
Where liability limitations are restricted by law, the minimum permitted limits apply.
SECTION 14 – INDEMNIFICATION
You agree to protect and hold Maison Vyne and its affiliates harmless from any claims or expenses resulting from your breach of these Terms or violation of laws.
SECTION 15 – SEVERABILITY
If any part of these Terms is found to be invalid, the remaining provisions will remain in effect.
SECTION 16 – TERMINATION
You may stop using the Website at any time.
We may suspend or terminate your access if you violate these Terms.
Any obligations prior to termination will remain enforceable.
SECTION 17 – COMPLETE AGREEMENT
These Terms, along with our policies, form the full agreement between you and Maison Vyne.
Any failure to enforce a provision does not waive our rights.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 19 – CHANGES TO TERMS OF SERVICE
The latest version of these Terms is always available on this page.
Maison Vyne may update these Terms at any time. Continued use of the Website confirms acceptance of any changes.
SECTION 20 – RETURNS AND REFUNDS
We want you to feel completely at ease when shopping with Maison Vyne. If something doesn’t feel quite right, we’re here to help make it right with a simple and transparent return process.
Return window
You have 60 days from the date your order is delivered to request a return.
Condition of items
To be eligible for a return, items must be:
- Unused and unworn
- In their original condition
- Returned with all original packaging
How to start a return
To begin, please email info@maisonvyne.com and include your order number. Our team will guide you through the next steps.
Return shipping
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your return arrives safely.
Exchanges
If you would prefer a different size or style, exchanges are available upon request. Simply mention this in your email and we will assist you.
Refunds
Once your return has been received and inspected, your refund will be processed within 7 business days.
Please note that your bank or payment provider may take additional time to complete the transaction.
Fees
We do not charge any restocking fees.
If you have any questions or need assistance at any point, feel free to contact us at info@maisonvyne.com. We’re always happy to help.
SECTION 21 – CONTACT INFORMATION
For questions, feedback, or support, please contact us:
Company name: Maison Vyne
Address: 79 Hubert Rd, Birmingham B29 6EH, UK
Email: info@maisonvyne.com
Stay inspired by following @maisonvyne and express your personal style with confidence.
We appreciate your trust in Maison Vyne and look forward to being part of your personal style journey.
